FAQs

What is Fabpassion?

Fabpassion is an online store specializing in stylish and comfortable apparel designed for healthcare professionals. Our collections include items for nurses, dental workers, and other medical staff, featuring unique designs that resonate with their passion and profession.

How do I place a custom order?

To place a custom order, visit our "Customize" page. Enter your desired text, such as your job title or a personal message, in the text area provided. Complete your order, and we will print your custom design and send it directly to you.

What are the shipping times?

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Do you offer bulk discounts for team orders?

Yes, we do! Visit our "Team Orders" page for more information. You can select your items, fill out the contact form, and we will provide a discount based on the size of your order.

What is your return and exchange policy?

Returns and exchanges are accepted within 30 days of purchase. Items must be in their original condition, unworn, and unwashed. Please contact us for return instructions. We apologize for any inconvenience and appreciate your understanding.

How do I care for my Fabpassion apparel?

To maintain the quality of your Fabpassion apparel, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid using bleach and ironing directly on the design.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. It may take some time for the tracking information to update. If you need further assistance, please contact our customer service.

Do you ship internationally?

Currently, we ship within the United States. We are working on expanding our shipping options in the near future.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed securely to ensure your information is protected.

How can I contact customer service?

If you have any questions or need assistance, please contact us at contact@fabpassion.com or through our contact form on the website. We strive to respond within 24 hours.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet entered production.

How do I know what size to order?

Each product page includes a size chart to help you choose the right fit. If you have any further questions about sizing, please contact us for assistance.

What should I do if I receive a defective or incorrect item?

We apologize for any inconvenience. Please contact us with your order details and a photo of the issue. We will send a replacement or issue a refund as soon as possible.